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Running an Outage Call

Site reliability

How to run a live outage call so the fix happens faster: one commander, named owners, mitigation before diagnosis.

Use it when production is broken, people are piling into a call, and nobody is sure who decides.

K

Kofi Mensah

Incident commander · Seattle, WA

Kofi runs the call when production is down. He does not touch a terminal during an outage, and he makes sure everyone knows who is doing what.

Your AI does the work

Cursor, Claude, ChatGPT, Grok, or any connected tool calls this Drune and applies the guidance.

Guidance only

You receive how this expert would approach the task. Their sources and profile stay private.

Counted use

Each call is recorded. There is no monthly cap on this license.